Hospitality Today: An Introduction – Eighth Edition(includes Exam Sheet)

00103CIN08ENGE

BOOK INCLUDES EXAM SHEET FOR CERTIFICATION

Rocco M. Angelo

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• Regular Price: US$150

• Special 10% Discount Price US$135

• Mix & Match 5 or more get 20% Discount

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CONTENTS

Part 1: Introduction

1. Service Makes the Difference

2. The Travel and Tourism Industry

3. Exploring Hospitality Careers

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Part 2: Hospitality Organizations

1. Understanding the Restaurant Industry

2. Restaurant Organization and Management

3. Understanding the World of Hotels

4. Hotel Organization and Management

5. Club Management

6. An Introduction to the Meeting Industry

7. Floating Resorts: The Cruise Line Business

8. Gaming and Casino Hotels

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Part 3: Hospitality Management

1. Managing and Leading Hospitality Enterprise

2. Managing Human Resources

3. Marketing Hospitality

4. How Management Companies Manage Hotels

5. Franchising Is Big Business

6. Ethics in Hospitality Management