Hospitality Today: An Introduction – Eighth Edition(includes Exam Sheet)

00103CIN08ENGE

BOOK INCLUDES EXAM SHEET FOR CERTIFICATION

Rocco M. Angelo

  • Regular Price: US$150

  • Special 10% Discount Price US$135

  • Mix & Match 5 or more get 20% Discount

CONTENTS

 

Part 1: Introduction

  1. Service Makes the Difference

  2. The Travel and Tourism Industry

  3. Exploring Hospitality Careers

Part 2: Hospitality Organizations

  1. Understanding the Restaurant Industry

  2. Restaurant Organization and Management

  3. Understanding the World of Hotels

  4. Hotel Organization and Management

  5. Club Management

  6. An Introduction to the Meeting Industry

  7. Floating Resorts: The Cruise Line Business

  8. Gaming and Casino Hotels

Part 3: Hospitality Management

  1. Managing and Leading Hospitality Enterprise

  2. Managing Human Resources

  3. Marketing Hospitality

  4. How Management Companies Manage Hotels

  5. Franchising Is Big Business

  6. Ethics in Hospitality Management

©2019 by American Hospitality Institute of Myanmar.