Managing Hospitality Human Resources – Fifth Edition (includes Exam Sheet)

00100CIN08ENGE

BOOK INCLUDES EXAM SHEET FOR CERTIFICATION

Robert H. Woods, Misty M. Johanson, Michael P. Sciarinl

  • Regular Price: US$150

  • Special 10% Discount Price US$135

  • Mix & Match 5 or more get 20% Discount

CONTENTS

 

Part I: Employment Laws, Planning, and Staffing

  1. Employee Laws and Applications

  2. Job Analysis and Job Design

  3. Planning and Recruiting

  4. Selection

Part II: Human Resources Development

  1. Orientation, Socialization, and Culture

  2. Training and Development

  3. Evaluating Employee Performance

Part III: Compensation and Labor Issues

  1. Compensation Administration

  2. Incentive and Benefits Administration

  3. Labor Unions

  4. Negotiation and Collective Bargaining

Part IV: Safety, Discipline, and Ethics

  1. Health, Safety, and EAPs

  2. Turnover, Discipline, Exits

  3. Social Responsibility and Ethics

©2019 by American Hospitality Institute of Myanmar.