
Managing Housekeeping Operations – Revised Third Edition (includes Exam Sheet)
00338CIN03ENGE01
BOOK INCLUDES EXAM SHEET FOR CERTIFICATION
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Regular Price: US$150
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Special 10% Discount Price US$135
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Mix & Match 5 or more get 20% Discount
CONTENTS
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The Role of Housekeeping in Hospitality Operations
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Environmental and Energy Management
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Planning and Organization the Housekeeping Department
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Housekeeping Human Resource Issues
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Managing Inventories
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Controlling Expenses
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Safety and Security
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Managing an On-Premises Laundry
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Guestroom Cleaning
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Public Area and Other Types of Cleaning
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Ceilings, Walls, Furniture, and Fixtures
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Beds, Lines, and Uniforms
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Carpets and Floors
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Tubs, Toilet, and Vanities