Training and Development for the Hospitality Industry (includes Exam Sheet)

00354TXT01ENGE
BOOK INCLUDES EXAM SHEET FOR CERTIFICATION

Debra F. Connon, Cotherine M. Gustofson

  • Regular Price: US$ 150

  • Special 10% Discount Price US$135

  • Mix & Match 5 or more get 20% Discount

CONTENTS

 

  1. A Case for Training and Development

  2. Training and Development as an Investment

  3. Assessing Training Needs

  4. Instructional Design

  5. Training Tools and Techniques

  6. Training with Technology

  7. Measuring and Evaluating Training and Development

  8. Training the Trainer

  9. Orientation and Socialization

  10. Hourly Employee Training

  11. Mentoring

  12. Supervisory and Management Development

  13. Executive Education

  14. Outsourcing Training and Development

©2019 by American Hospitality Institute of Myanmar.