
Training and Development for the Hospitality Industry (includes Exam Sheet)
00354TXT01ENGE
BOOK INCLUDES EXAM SHEET FOR CERTIFICATION
Debra F. Connon, Cotherine M. Gustofson
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Regular Price: US$ 150
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Special 10% Discount Price US$135
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Mix & Match 5 or more get 20% Discount
CONTENTS
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A Case for Training and Development
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Training and Development as an Investment
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Assessing Training Needs
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Instructional Design
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Training Tools and Techniques
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Training with Technology
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Measuring and Evaluating Training and Development
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Training the Trainer
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Orientation and Socialization
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Hourly Employee Training
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Mentoring
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Supervisory and Management Development
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Executive Education
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Outsourcing Training and Development